At WebAppSolutions we care about your data. This policy explains what information we collect, how we use it and your rights. Data controller: WebAppSolutions (Chile), contact email contacto@webappsolutions.cl.
What we collect
- Contact form: name, email, phone (optional), project type, budget and your message.
- AI chat assistant: the content of your conversation and any contact details you choose to leave.
- Technical data: IP address and basic browser data, used only for security and spam prevention.
How we use it
We use your data only to reply to your inquiry, prepare a proposal or quote, follow up commercially and improve our service. We never sell or share your data for advertising.
Who we share it with
Only with providers that help us deliver the service, and only as needed:
- Web3Forms — delivering form messages to our inbox.
- MailerSend — sending confirmation and notification emails.
- Railway / PostgreSQL — secure storage of leads and conversations.
- Anthropic (Claude) — processing the AI chat assistant.
Cookies and analytics
This site does not use advertising tracking cookies. If analytics is active, we use a privacy-friendly, cookieless tool.
How long we keep it
We keep your data as long as needed to handle your request and our business relationship. You can request deletion at any time.
Your rights
You can request access, correction or deletion of your data by writing to contacto@webappsolutions.cl. We'll respond promptly.
Security
We apply reasonable measures to protect your information (encrypted connections, access control and abuse validation). No system is 100% foolproof, but we handle your data with care.
Changes
We may update this policy. The current version will always be posted here with its update date.
This document is informational and indicative. For specific legal use, we recommend reviewing it with a legal advisor.